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Day
March 23, 2014
23
Mar
How Come We are Loyal to Brands We Hate
March 23, 2014
kaminibanga
Viewpoints
I am a loyal British Airways traveler – one look at my frequent flyer mileage points earned will prove that. However, I am a dissatisfied, unhappy, disgruntled, frustrated, angry BA customer and I suspect I am not the only one.
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